We've listed the most-asked questions we get about our products and how to use them. If you have other questions, get in touch with our team!
The New Raincoat
Our raincoat is 15K rainproof and waterproof. This means it's perfect for normal to light-heavy rain. With this level of waterproof coating, the fabric stays flexible, light and comfortable to wear. The raincoat is also foldable into the pouch. If you wash your raincoat the waterproof coating will fade drastically, so we don't recommend it.
Our raincoat is big and oversized because we love this fit and because it keeps you extra dry! We have a small & large size. We recommend the large size if you are 1,70m or taller.
|Total length||Chest||Sleeve length|
|Small||119,5 cm / 47 inch||70,5 cm / 27.8 inch||72,5 cm / 28.5 inch|
|Large||133,5 cm / 85 inch||70,5 cm / 27.8 inch||85 cm / 33.5 inch|
Many asked HOW do you fold The New Raincoat? We have a way to fold the coat neatly into its pouch. But remember, when you are on the go or just lazy, it's also possible to just cram it in ;-). Don't worry, the light and supple fabric will be wrinkle-free in no time.
The New Trash Bag & Rack
The New Trash Bag + Rack can hold a lot of weight, but only if you set it up correctly!
First, connect the two sides with the small steel connectors. Then, take the short handles from The New Trash Bag and fold them over the two grips of the rack to ensure that the bag will stay in place. Fold the top of the bag over the stand and pull the cord slightly.
If you use a regular large shopping bag with the Trash Rack, fold the handles over the four corners of the stand and the two grips. The corners and the grips now support the shopping bag.
Collecting and discarding your junk has never been this much fun!
The New Bum Bag, The New Backpack & The New 24/7 Bag are waterproof. We made these bags so that you can wear them in the rain. We also gave these bags a waterproof zipper. Still, be careful when you find yourself in a heavy storm.
The New Raincoat is 15K waterproof, so it's perfect for normal to light-heavy rain.
All our other products are water-resistant. These products can stand a little water but will not keep your stuff safe in the rain. A waterproof coating is not the most planet-friendly option just yet, so we are reluctant to use it too often.
Bringing your laptop
The New Backpack & The New 24/7 Bag both have a separate, neoprene padded pocket for a 13-inch laptop.
The New Foldable Backpack is less suitable for carrying a laptop since it doesn't have a protected pocket. However, the large size can hold a 15-inch laptop (with a thin sleeve). The small size can fit a slim 13-inch laptop.
A laptop won't fit in The New Bum Bag.
The New Protectable is our laptop sleeve and is made for 13-inch laptops. Newer models might differ from this measurement. Check the dimensions on the product page to see if your laptop will fit.
The New Bum Bag
We don't sell the straps for The New Bum Bag individually.
We do have some extra long straps for The New Bum Bag if you need it. Please contact our support team to find out what colours we have in stock and how to get one.
The velcro straps are for attaching The New Bum Bag to your bike, stroller or anything you find handy. Just pull them through the loops on the back, with the 'sticky' side facing the bum bag.
About the buckle/clip/loop:
We’ve seen many different varieties of how one wears The New Bum Bag or The New 24/7 Bag and we don’t want to mind anyone’s business, however, this video shows how the bag was designed ánd will be the best and safest way to carry all the potential weight. A friendly reminder and advice, just in case.
The New Shopping Bag
The New Shopping Bag comes in three sizes: small, medium and large. If you like to carry your bag on your shoulder, you should definitely get a large size. The large is perfect for doing groceries, a few days out of town, or going to the beach. The medium size is used for smaller shopping, a bag that you always carry with you in case you need it. The medium size doesn't fit over your shoulder.
Small is originally designed for the Japanese market; it is mainly used as a bag to pack your lunch in. But we also love to use it as a cute handbag.
Small: 18 x 39 x 14.5 cm / 7 x 15.5 x 5.5 inches
Medium: 27 x 55 x 18 cm / 10.6 x 21.6 x 7.1 inches
Large: 37.5 × 69 × 34 cm / 14.6 × 27.2 × 13.4 inches
The New Pouch
The New Strap is a separate product, which you will have to add to your cart separately. We sell these products separate because you can also use The New Pouch as an organizer or etui.
If you want your strap to be the same colour as your pouch, you need to look at the name of the colours. For example, if you pick the pouch in Black & Grey, look for the strap in either Black or Grey. Go to The New Strap.
Small: 19 x 13 cm / 7.5 x 5.1 inches
Medium: 29 x 19 cm / 11.4 x 7.5 inches
Large: 35 x 25 cm / 13.7 x 9.8 inches